Terms of service
UPS COD CHARGES - $9.00 per box UPS HAZARDOUS CHARGE - $20.00 per box (Ground) HANDLING CHARGE - $3.75 per box RETURNED CHECK CHARGE - $25.00 EXPORT HANDLING CHARGE: - $50.00 OVERSIZE PACKAGES - $5.00
PAYMENT TERMS: C.O.D., Master Card, Visa, Discover, American Express, Net 25 Day upon approval. A service charge of 2.0% per month, which is an Annual Percentage Rate of 24% will be charged on all past due invoices. Accounts 30 days past due will revert to C.O.D. $1.00 minimum Finance Charge.
No cash refunds.
Fitzgerald's products are for professional use only.
Most products have a 30-day guarantee unless otherwise specified. Products may be returned within the 30 days with a 15% restocking charge and must be in good condition. No restocking charge on defective products or improperly shipped merchandise No credit on abused goods.
All returns must have prior approval and must be accompanied by a Return Authorization Number. Without the RAN your account cannot be properly credited. A copy of your invoice or packing slip will also help to expedite a prompt posting of your credit.
Note: All products with an asterisk (*) are flammable and/or hazardous. Hazardous products cannot be returned by UPS.
Fitzgerald's is not responsible for any damage or cost beyond the purchase price of our products. Since specific applications are beyond our control, Fitzgerald's cannot assume responsibility for any risks, liabilities, or patent infringements that may result from the use of our products. You are cautioned to thoroughly evaluate these products by your own tests prior to use. See MSDS for safe handling procedures.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information, such as credit card data, that information is encrypted and transmitted to us in a secure format. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only persons who need the information to perform a specific job, such as billing or customer service, are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.